ALBEQUU SOLUTIONS PRIVATE LIMITED

Privacy Policy

1. Introduction

This Privacy Policy explains Albequu Solutions Private Limited’s (the “Company”, “we”, “us” or “our”) commitment towards governing our collection and use of personal identifiable information (“PII”) about Users (“You” and “Your”) that shall be collected by us for the purpose of our Platform/Application, “Tichi” (“Platform”); the manner of collection of PII; the purpose of collection of PII; the circumstances under which disclosure of PII shall be permitted; the manner in which PII shall be transferred; and the technical and security controls implemented by us in order to ensure authenticity, integrity, and availability of data on Platform. It is the Company’s policy to comply with data protection legislation.

This Policy applies to those who visit the Platform, or whose information the Company otherwise receives in connection with its services. The statements and procedures mentioned under this Privacy Policy shall be read in conjunction with the Terms and Conditions available on our Platform. The Company may change this policy by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

2. Collection of Personal Identifiable Information

We collect the following types of personally identifiable information (PII) based on your interactions with our platform, automated collection methods, and information provided by third parties, including service providers and publicly available sources:

2.1 To register as a user on our Platform, you are required to provide basic information, including but not limited to your name, email address, current location, skill and expertise, experience details, profile photo, document for the KYC process, and preferred location.

2.2 We collect and store information related to your opportunity search, post, and request activities on our Platform to enhance our services and provide relevant opportunities. This may include job, business, professional and service opportunities, and related interactions.

2.3 We collect information regarding the services you use and how you use them, including log data, device and browser information, and location data, when you access the Platform.

2.4 The Company may collect device and usage-related data through your interactions with the Platform. This includes:

Your activity on the Platform, such as searches, views, and applications.
Your Internet Protocol (IP) address and Internet Service Provider (ISP).
Browser type, device ID, operating system, and related technical details.
Date and time stamps, clickstream data, pages accessed, referral URLs, and geo- location information (if enabled by you).

2.5 When you visit our Platform, we use cookies and other tracking technologies to automatically collect and store technical information about your device, browsing behavior, and interactions with the Platform. You may manage your cookie preferences through your browser settings.

2.6 If you choose to sign in or connect your email account to our Platform, you consent to the collection, storage, and use of the information made available through that integration in accordance with this Privacy Policy. Please refer to your email service provider’s privacy policy for details on how they share information when you link your account.

2.7 If you voluntarily provide information from social media platforms, we may collect publicly available data from those platforms, as permitted by your privacy settings. You can control the extent of shared data by adjusting your privacy settings on the respective social media platform.

2.8 We do not sell or share your information with third parties for direct marketing or promotional purposes. Your information will only be shared in compliance with this Privacy Policy and applicable data protection laws.

3. How we use your information?

We process your personal information fairly, lawfully, and only for legitimate purposes. The purposes for which we may process your information include, but are not limited to, the following:

Delivering our services, including providing relevant search results, and facilitating communication via in-platform messaging services
Ensuring the security of our users and offering customer support.
Using data collected from cookies and similar technologies to enhance user experience and improve service quality.
Identifying and eliminating duplicate or multiple accounts associated with a single user.
Improving our platform, content, features, and services to enhance user experience.
Conducting research and surveys to evaluate and enhance our platform and services.
Sending information regarding new services, including those offered by our affiliates, for marketing and promotional purposes, subject to applicable legal requirements.
Preventing, detecting, investigating, and addressing unlawful activities, including fraud, financial crimes, or violations of our Terms and Conditions in any jurisdiction.
Conducting identity verification and due diligence checks as required by law.
Establishing, exercising, or defending legal rights in connection with actual or prospective legal proceedings, including obtaining professional or legal advice.
Comparing and reviewing data to reduce redundancy and prevent fraud or abuse.
Processing your personal information for any other purpose for which we have explicitly obtained your consent.

4. Third-party service providers

We engage third-party service providers to perform specific functions that support our services, including but not limited to service delivery, user identity verification, and additional services requested by our users (“Third-Party Functions”).

To facilitate these functions, we may share your personal information with such third-party providers strictly to the extent necessary for them to perform their designated tasks. These third parties are contractually obligated to process your information solely to provide the agreed- upon services and in compliance with this Privacy Policy and applicable data protection laws. They are prohibited from using your personal information for any other purposes.

5. Consent

By using our Platform and providing your personal details, information, and documents, you expressly consent to the collection, processing, and use of such data by the Company in accordance with this Privacy Policy.

You also consent to be contacted by the Company, including through its marketing channels, third-party service providers, and business partners, via SMS, phone calls, and email for purposes related to the services provided on the Platform. These communications may include service-related information, promotional offers, and other relevant updates. The nature and frequency of these communications will depend on the information we hold about you.

You have the right to withdraw your consent at any time by contacting us at mailtoashok007@gmail.com. If you choose to revoke your consent to this Privacy Policy, please note that we may no longer be able to provide you with certain services, and your account will be deleted from the Platform within seven (7) days of your withdrawal request.

6. Minor

We do not provide our services for use by minors. If you are under 18 years of age, you are prohibited from using any of our services.

7. How do we use your information?

We collect and process your personal information based on a lawful basis and only to the extent necessary for the following purposes

Providing personalized, targeted, and location-based content, services, and advertising from us and authorized third parties.
Informing you about other products or services offered by the Company or its affiliates.
Conducting surveys, promotions, and research activities, including publishing results where appropriate.
Utilizing your information in artificial intelligence systems to enhance, customise, and personalise features and your overall experience.
Contacting you with relevant information regarding your use of the Platform or Services, as well as providing technical assistance and customer support.

8. How do we keep your information secure?

We prioritize the privacy and security of your personal data in the design and operation of our systems. We implement physical, electronic, and procedural safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction.

We employ industry-standard security measures, including encryption protocols, to secure your information both in transit and at rest, in accordance with ISO 27001-certified Information Security Management System (ISMS) policies. We conduct annual cybersecurity risk assessments to identify and mitigate potential threats, and we continuously enhance our security controls and processes based on vulnerability assessments, cybersecurity intelligence, and incident response analysis.

Encryption of personal data in transit and at rest.
Encryption of computer systems.
Access Controls, including multi-factor authentication (MFA) and biometric authentication for system access.
Privileged Access Management, restricting access to production systems where personal data is stored.
Audit Logs, maintaining records of user activities, exceptions, and security events.
Network Security, including firewalls and intrusion detection systems to protect databases in restricted areas.
Regular Security Testing, including independent audits and vulnerability assessments, to ensure compliance with security protocols.

Access to databases containing personal information is strictly limited to authorized employees, agents, and other designated parties with a legitimate business need. We also conduct independent security testing, and certificates of compliance can be made available upon request.

However, while we implement industry best practices and commercially reasonable security measures, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security but remain committed to continually improving our security infrastructure to protect your data.

9. Retention, Deletion, and Updating of Personal Information

We retain your personal information for as long as necessary to enable your continued use of our services, to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, or as otherwise communicated to you. The duration for which specific personal information is retained varies depending on its intended use, legal requirements, and operational necessity. We will delete your personal information in accordance with applicable legal obligations and any instructions provided by you, subject to any legal or regulatory retention requirements.

We may retain certain personally identifiable information (PII) for purposes such as troubleshooting, system improvement, and training software models to enhance accuracy. Such PII will be encrypted, stored in a secure location separate from other personal data, and will only be accessible to authorized personnel within the Company.

If you wish to review, modify, verify, correct, update, or request deletion of any personal information collected through our services, you may contact us at mailtoashok007@gmail.com. Please note that we may continue to use de-identified data for research, analytics, and service improvement after your personal information has been deleted. Additionally, if we retain your PII for record-keeping purposes, it will not be used for any other purpose beyond compliance and regulatory obligations.

10. Cookie policy

A cookie is a small data file that is stored on your device when you visit a website. Cookies enable websites to function efficiently and improve user experience by remembering preferences, analyzing web traffic, and facilitating certain features.

By using our website, you consent to the use of cookies as described in this policy. You may manage your cookie preferences through your browser settings at any time. However, restricting or disabling cookies may affect the functionality of the website.

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionalities such as security, network management, and accessibility. Disabling these cookies may impact website performance.

2. Analytical Cookies

We use traffic log cookies to analyse website usage, identify popular pages, and enhance user experience. This data is collected anonymously and used solely for statistical analysis. Once processed, the data is deleted

3. Functionality Cookies

These cookies help us remember your preferences, such as login details, language selection, and other customized settings. This ensures a more personalised browsing experience and eliminates the need to re-enter preferences on future visits.

Cookies do not grant us access to your computer or any personally identifiable information unless you voluntarily share such data with us. We do not store sensitive personal information, such as passwords or financial details, in cookies. Any data collected via cookies is used in compliance with applicable data protection laws.

You have the option to accept or decline cookies through your browser settings. Most browsers accept cookies by default, but you can modify your preferences to disable or delete cookies at any time. Please note that restricting cookies may limit certain website functionalities.

11. Changes to this Privacy Notice

This Privacy Policy takes effect on the date indicated at the top and will remain in force unless modified. Any updates or changes to this Privacy Policy will take effect immediately upon being posted on this page. We reserve the right to revise or update this Privacy Policy at any time, and we encourage you to review it periodically. Your continued use of the Site, Software, or Services after any modifications are posted constitutes your acknowledgment of the changes and your agreement to comply with the updated Privacy Policy.