Tichi

Privacy Policy

Effective from: 22/07/2025

1. Introduction

This Privacy Policy explains Albequu Solutions Private Limited’s (the “Company”, “we”, “us” or “our”) commitment towards governing our collection and use of personal identifiable information (“PII”) about Users (“You” and “Your”) that shall be collected by us for the purpose of our Platform/Application, “Tichi” (“Platform”); the manner of collection of PII; the purpose of collection of PII; the circumstances under which disclosure of PII shall be permitted; the manner in which PII shall be transferred; and the technical and security controls implemented by us in order to ensure authenticity, integrity, and availability of data on Platform. It is the Company’s policy to comply with data protection legislation.

2. Collection of Personal Identifiable Information

We collect the following types of personally identifiable information (PII) based on your interactions with our platform, automated collection methods, and information provided by third parties, including service providers and publicly available sources:

2.1 To register as a user on our Platform, you are required to provide basic information, including but not limited to your name, email address, current location, skill and expertise and location.

2.2 We collect and store information related to your opportunity search, post, and request activities on our Platform to enhance our services and provide relevant opportunities. This may include job, business, professional and service opportunities, and related interactions.

2.3 We collect information regarding the services you use and how you use them, including log data, device and browser information, and location data, when you access the Platform.

2.4 The Company may collect device and usage-related data through your interactions with the Platform. This includes:

● Your activity on the Platform, such as searches, views, and applications.

● Your Internet Protocol (IP) address and Internet Service Provider (ISP).

● Browser type, device ID, operating system, and related technical details.

● Date and time stamps, clickstream data, pages accessed, referral URLs, and geo-location information (if enabled by you).

2.5 When you visit our Platform, we use cookies and other tracking technologies to automatically collect and store technical information about your device, browsing behavior, and interactions with the Platform. You may manage your cookie preferences through your browser settings.

2.6 If you choose to sign in or connect your email account to our Platform, you consent to the collection, storage, and use of the information made available through that integration in accordance with this Privacy Policy. Please refer to your email service provider’s privacy policy for details on how they share information when you link your account.

2.7 If you voluntarily provide information from social media platforms, we may collect publicly available data from those platforms, as permitted by your privacy settings. You can control the extent of shared data by adjusting your privacy settings on the respective social media platform.

3. How we use your information?

We process your personal information fairly, lawfully, and only for legitimate purposes. The purposes for which we may process your information include, but are not limited to, the following:

(i) Delivering our services, including providing relevant search results, and facilitating communication via in-platform messaging services

(ii) Ensuring the security of our users and offering customer support.

(iii) Using data collected from cookies and similar technologies to enhance user experience and improve service quality.

(iv) Identifying and eliminating duplicate or multiple accounts associated with a single user.

(v) Improving our platform, content, features, and services to enhance user experience.

(vi) Conducting research and surveys to evaluate and enhance our platform and services.

(vii) Sending information regarding new services, including those offered by our affiliates, for marketing and promotional purposes, subject to applicable legal requirements.

(viii) Preventing, detecting, investigating, and addressing unlawful activities, including fraud, financial crimes, or violations of our Terms and Conditions in any jurisdiction.

(ix) Conducting identity verification and due diligence checks as required by law.

(x) Establishing, exercising, or defending legal rights in connection with actual or prospective legal proceedings, including obtaining professional or legal advice.

(xi) Comparing and reviewing data to reduce redundancy and prevent fraud or abuse.

(xii) Processing your personal information for any other purpose for which we have explicitly obtained your consent.

(xiii) Contacting you with relevant information regarding your use of the Platform or Services, as well as providing technical assistance and customer support.

4. Third-party service providers

We engage third-party service providers to perform specific functions that support our services. To facilitate these functions, we may share your personal information with such third-party providers strictly to the extent necessary for them to perform their designated tasks. These third parties are contractually obligated to process your information solely to provide the agreed-upon services and in compliance with this Privacy Policy and applicable data protection laws. They are prohibited from using your personal information for any other purposes.

5. Consent

By using our Platform and providing your personal details, information, and documents, you expressly consent to the collection, processing, and use of such data by the Company in accordance with this Privacy Policy. You also consent to be contacted by the Company, including through its marketing channels, third-party service providers, and business partners, via SMS, phone calls, and email for purposes related to the services provided on the Platform. These communications may include service-related information, promotional offers, and other relevant updates. The nature and frequency of these communications will depend on the information we hold about you. You have the option to withdraw your consent at any time by contacting us at albequu@gmail.com. If you choose to revoke your consent to this Privacy Policy, please note that we may no longer be able to provide you with certain services, and your account will be deleted from the Platform within seven (7) days of your withdrawal request.

6. Minor

We do not provide our services for use by minors. If you are under 18 years of age, you are prohibited from using any of our services.

7. Data Security

We prioritise the security of your account, requiring you to choose a strong password for your account. The Platform is built with secure user authentication as an essential module. We strive to protect your data through appropriate technical and organisational measures.

8. Retention, Deletion, and Updating of Personal Information

We retain your personal information for as long as necessary to enable your continued use of our services, to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, or as otherwise communicated to you. The duration for which specific personal information is retained varies depending on its intended use, legal requirements, and operational necessity. We will delete your personal information in accordance with applicable legal obligations and any instructions provided by you, subject to any legal or regulatory retention requirements.

9. Cookie policy

A cookie is a small data file that is stored on your device when you visit a website. Cookies enable websites to function efficiently and improve user experience by remembering preferences, analyzing web traffic, and facilitating certain features. By using our website, you consent to the use of cookies as described in this policy. You may manage your cookie preferences through your browser settings at any time. However, restricting or disabling cookies may affect the functionality of the website. We use the following cookies:

1. Essential Cookies – These cookies are necessary for the website to function properly. They enable core functionalities such as security, network management, and accessibility. Disabling these cookies may impact website performance.

2. Analytical Cookies – We use traffic log cookies to analyse website usage, identify popular pages, and enhance user experience. This data is collected anonymously and used solely for statistical analysis. Once processed, the data is deleted.

3. Functionality Cookies – These cookies help us remember your preferences, such as login details, language selection, and other customized settings. This ensures a more personalised browsing experience and eliminates the need to re-enter preferences on future visits.

Cookies do not grant us access to your computer or any personally identifiable information unless you voluntarily share such data with us. We do not store sensitive personal information, such as passwords or financial details, in cookies. Any data collected via cookies is used in compliance with applicable data protection laws.

You have the option to accept or decline cookies through your browser settings. Most browsers accept cookies by default, but you can modify your preferences to disable or delete cookies at any time. Please note that restricting cookies may limit certain website functionalities.

10. Changes to this Privacy Notice

This Privacy Policy takes effect on the date indicated at the top and will remain in force unless modified. Any updates or changes to this Privacy Policy will take effect immediately upon being posted on this page. We reserve the right to revise or update this Privacy Policy at any time, and we encourage you to review it periodically. Your continued use of the Site, Software, or Services after any modifications are posted constitutes your acknowledgment of the changes and your agreement to comply with the updated Privacy Policy.